This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies.  Read our Cookies Policy.
Close
Eye News
  • Features
    • Close
    • Features
    • Allied Professions
    • Humanitarian
    • Interviews
    • AI & Oculomics
    • Ophthalmology
    • Optometry
    • Podcast videos
    • Supplements
  • Education
    • Close
    • Education
    • Learning Curve
    • Quiz
    • Top Tips
    • Trainees
    • Medico-Legal
    • The Truth Behind The Headlines
    • Case Reports
    • Pete's Bogus Journey
  • Reviews
    • Close
    • Reviews
    • Book Reviews
    • Journal Reviews
    • What's trending?
    • Tech Reviews
    • My Top Five
    • The Culture Section
  • Events
  • News
  • Product Guide
  • Industry News
  • Contact us
    • Close
    • Contact us
    • Write for Eye News
  • Home
  • News
  • Patient care a family affair at Newcastle-Under-Lyme eye hospital

Patient care a family affair at Newcastle-Under-Lyme eye hospital
Mother-daughter duo Lisa and Hannah are close colleagues at SpaMedica

14 March 2022

With Mother’s Day just around the corner, mother and daughter Lisa Moors and Hannah Young won’t have to wait until next Sunday to spend time together - the pair work side-by-side, caring for hundreds of cataract surgery patients each week in Staffordshire.

Hospital manager Lisa began working at SpaMedica in 2019, after 30 years in various healthcare roles. She enjoyed the role her so much that she encouraged her daughter to apply for a position, and Hannah joined the team the following year. Hannah moved from a previous role as a carer at a local specialist dementia home.

With no prior ophthalmology experience, Hannah took advantage of the training and development offered, and has since been promoted to senior healthcare technician.

Lisa said: “It’s great to work with Hannah every day – hopefully she thinks the same! When she was in her last job, it was hard to see her so exhausted all the time, especially as I was really enjoying my own role - it didn’t seem fair."

“Hannah was working in a home for people with dementia when the first Covid pandemic hit, and was there 12 hours a day, six days a week, and she couldn’t see us. She is hugely passionate about caring for others and was more than happy to take on the responsibilities of her job, but was on her way to burnout."

Mother and daughter team, Hannah Young and Lisa Moors.

Hannah recently worked with colleague Kerry Harrison to develop the hospital’s inclusion initiative, which aims to support people with disabilities and conditions such as dementia - who may face increased challenges and anxieties before their cataract surgery.

Lisa added: “After 30 years in healthcare, I know what it’s like to feel like you’re always working. I have a good balance now in my role at SpaMedica, so when a job opportunity came up, I told Hannah to go for it – I knew she’d enjoy it, even if it meant having me as a boss!"

Hannah said: “I think both mum and I were both initially slightly apprehensive about working together so closely – luckily it’s turned out really well and we actually get on much better now than we used to. It helps that we’ve got a great team around us and everyone is committed to giving patients the best possible experience." 

“Despite the fact we see each other every day, it’ll be nice to spend time together with Mum on Mother’s Day – hopefully she’ll hold off on giving me any jobs to do!”

 

 

Share This
Search
Archive
  • 2025
  • 2024
  • 2023
  • 2022
  • 2021
  • 2020
  • 2019
  • 2018

Top Of Page

9 Gayfield Square, 
Edinburgh EH1 3NT, UK.

Call: +44 (0)131 557 4184
www.pinpoint-scotland.com

WEBSITE DETAILS
  • Cookie Policy
  • Data Protection Notice
  • Privacy Policy
  • Terms and Conditions
ABOUT US
  • Who we are
  • Register
  • Contact us
  • Contributors
  • Company Awards
DIGITAL ISSUES/GUIDELINES
  • Digital issues - Library
  • Supplements - Library
  • Guidelines
Accreditations
IPSO_FLAG_TEAL 2025.png cpdcertified.png

Pinpoint Scotland Ltd (Registered in Scotland No. SC068684) | © 2025 - Website by Gecko Agency